HireMatter Recruiting

HireMatter, embedded in a deep network of technology resources. Focused on customized recruiting for agile environments. Passionate about recruiting the top talent. HireMatter speaks your language!

www.hirematter.com
Recent Tweets @HireMatter
Posts I Like
Posts tagged "san francisco"

A Marketing Resource Management firm in Silicon Valley is looking for an Implementation Project Manager interested in working with marketing departments of large and mid-sized organizations. The ideal candidate will be responsible for working with clients throughout the project planning, application configuration and training and roll-out to end users. This person can expect to work on multiple tasks and with a number of customers during the course of a day. If you thrive in a fast paced environment, this opportunity is for you.

Must Have:

  1. Bachelor’s degree in relevant concentration
  2. Knowledge of the MRM industry and SaaS
  3. Project management experience with software implementations

The ideal candidate will have the following attributes:.

  • Ability to run workshops (onsite and via webex) to determine customer requirements for configuration (e.g. marketing work-flows, user roles, business rules…).
  • Ability to configure new sites for each customer based on learning from workshops (also orchestrate junior in-house resources to do this work).
  • Successfully conduct training for end users.
  • Ability to carry out management tasks on behalf of the customer.
  • Solid understanding of how marketing departments operate.
  • A love of technology (software especially) for solving problems.
  • Project management experience is essential.
  • Familiar with agile development.
  • Excellent communication skills.
  • Willingness to work a flexible schedule.
  • Ability to travel several days a month, up to a week at a time.

Compensation and Benefits:
Salary up to $120,000
Benefits: Health, travel allowance, annual bonuses, 401k under development

Selling Points:
Dress Code: Business Casual
Travel: Customers are located throughout the United States, so you can expect a small amount of travel, though most of the work is done out of the office in Silicon Valley.
Culture: Dynamic, eclectic, recipient of best workplace award.

apply now!

Enhanced by Zemanta

Grow into an Enterprise Account Executive role for a growing SaaS start-up in San Francisco! This upbeat, driven, and well-organized Corporate Account Executive will truly enjoy working in a fast paced environment with stellar coworkers and leaders!

Must Have:

  1. Aggressive go getter mentality, experienced bringing in new business and chasing leads.
  2. 2+ years of experience cold calling, prospecting, qualifying- “hunting” new business.
  3. Passion for technology and good understanding of tools and resources.

The ideal candidate will have the following attributes:

  • Ability to manage the entire sales process from prospecting to close
  • Experience making outbound calls and making email introductions to prospects
  • Excellent relationship building and customer service skills
  • BS Degree
  • Start-Up experience a plus

Compensation and Benefits:

  • Base Salary Range $45K-55K
  • Total Comp Up to $110 w/ Competitive Benefits and Equity

apply now!

We are searching for an enthusiastic, and motivating Sr. Manager Customer Success & Support for a growing SaaS start-up in San Francisco. The Sr. Manager Customer Success & Support will lead a highly consultative team of Customer Success Specialists dedicated to driving adoption and usage with Enterprise customers.
Must Have:
1) 5+ years’ experience leading consultative, outbound customer support teams in SaaS/Technology/Software industry
2) 5+ years of customer-facing experience in a Sales/Marketing role
3) Experience driving key metrics, managing attrition, renewal and retention
The ideal candidate will have the following attributes:
Exceptional verbal, written, presentation and interpersonal communication skills
Experience making outbound calls and connecting with decision makers
Experience partnering with executives on solutions, vision, and market insight
Excellent relationship building and customer service skills
Strong business acumen, time management skills, prioritization skills
Ability to flawlessly manage multiple priorities, with great follow up skills and attention to detail
Experience in pre-sales as well as post-sales, with the ability to understand customer business objectives
Passionate about innovation and learning
BS Degree
Start-Up experience a plus
Previous call center experience a plus
Details:
The Sr. Manager Customer Success & Support will work closely with executive leadership and have an impact on company revenue, partner with sales to increase Enterprise renewal rates and drive adoption opportunities. In addition, the Sr. Manager Customer Success & Support will be responsible for hiring, incenting and developing a team of Customer Success Specialists. The Customer Success Team will make a high volume of outbound calls to existing customers around training and ease of use. The Sr. Manager Customer Success & Support will not only motivate customers but employees with the development of innovative and inspiring strategies that engage and excite.
Compensation and Benefits:
Base Salary Range $70K-$130K
Total Comp Up to $195K w/ Competitive Benefits and Equity
Contact:
Lauren Hadley
VP of Recruiting
(c) 951-541-3157
lhadley@hirematter.com
Equal Opportunity Employer