HireMatter Recruiting
www.hirematter.com
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Help Desk Support
We are currently working with a well known start-up in San Diego on an awesome opportunity for Help Desk Support.
Must Have:
- 2-3 years experience providing support for Windows XP and Windows 7 desktop/laptop PCs
- Experience replacing hardware and troubleshooting hardware related issues
- Ability to travel and work extended hours
Preferred:
- Must be customer focused.
- Experience with OSX.
The ideal candidate will have the following attributes:
- Work efficiently with a team and possess a good attitude.
- Experience working with vendors to troubleshoot.
- Accountability for troubleshooting and resolving assigned tickets.
- Ability to educate employees when problem solving, when appropriate.
Details:
The Help Desk Support will provide technical assistance to the corporate office and remote locations while providing the highest level of customer service for a fast-growing, profitable company.
Compensation and Benefits:
DOE
